1. Purpose
These Terms and Conditions govern access to and use of the website, digital platforms, and services offered by AcadELTA Solutions (Books & Academic Services / ELT Books Colombia S.A.S.), a company dedicated to the sale of books, academic material, educational resources, and related services.
2. Acceptance
By browsing, registering, requesting information, or making purchases, the user accepts these terms and the applicable regulations.
3. Intellectual Property
The site's contents, including texts, catalogs, trademarks, logos, designs, images, and digital materials, are protected by intellectual property laws. Their reproduction, distribution, or unauthorized use is prohibited.
4. Registration and Account
The user is responsible for the accuracy of the information provided and for the confidentiality of their access credentials.
5. Products and Services
The availability of books, publications, digital content, and other products may vary. Descriptions are presented in good faith and may be updated when necessary.
6. Prices and Payments
Prices may be modified without prior notice. Payments will be made through authorized means and will be subject to security and fraud-prevention validations.
7. Delivery and Availability
Delivery times are estimates and may vary due to availability, location, or external logistical factors.
8. Exchanges, Returns, and Refunds
Requests will be handled in accordance with Colombian consumer protection law (Law 1480 of 2011) and the company's current policies.
9. Acceptable Use
It is prohibited to use the site for illegal or fraudulent activities or those that affect the security, integrity, or operation of the systems.
10. Data Protection
The processing of personal data will be carried out in accordance with the company's privacy policy and applicable Colombian regulations on personal data protection.
11. Disclaimer of Liability
AcadELTA Solutions will make reasonable efforts to maintain the availability and accuracy of the information; however, it does not guarantee the absence of errors, interruptions, or failures beyond its control.
12. Modifications
The company may update these terms at any time. Modifications will be published on the official channels.
13. Applicable Law
These terms will be governed by the laws of the Republic of Colombia. Any dispute will be submitted to the competent jurisdiction of Bogota D.C., unless otherwise provided by law.
14. Contact
For inquiries related to these terms and conditions, users may contact AcadELTA Solutions through its official service channels.
ELT Books Colombia S.A.S. (NIT 901.693.694-2)
Carrera 7F No. 145-88, Office 507, Bogota D.C., Colombia
Email: infocr@eltbooks-latam.com